Contact TokenToolHub
Contact the right TokenToolHub team.
General support and technical issues are handled through our support desk. Account access, TokenToolHub Pro subscriptions, payment questions, and Pro activation matters are handled separately by our accounts team.
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Choose the correct contact route
Using the right inbox helps us review your message faster and keeps account matters separate from general support.
01 General supportTools, site features, bugs, and general assistance
Use support@tokentoolhub.com for ordinary support and technical questions that are not tied to account administration or a Pro payment.
- Scanner, decoder, dashboard display, report, page, form, or feature questions.
- Bug reports, broken links, layout problems, and unexpected product behaviour.
- Tool submissions, public research signals, feedback, and general TokenToolHub assistance.
- Include the exact page URL, device, browser, and screenshots when relevant.
02 Accounts & ProAccount access, subscriptions, payments, and Pro activation
Use admin@tokentoolhub.com when the request requires account-level review or relates to TokenToolHub Pro.
- Registration or account-access problems that require manual assistance.
- Pro subscription status, payment confirmation, activation, renewal, or access questions.
- Account-specific issues where we need to identify the TokenToolHub profile involved.
- Include the email address attached to your TokenToolHub account. Never send your password or one-time code.
03 PartnershipsProduct, platform, research, or business collaboration
Use the contact form for serious partnership discussions relevant to TokenToolHub and its users.
- Explain what your organization or product does.
- Describe your audience, proposed collaboration, and why it is relevant to TokenToolHub.
- Include your official website, business contact, and any material needed to evaluate the proposal.
04 Bug reportsBroken pages, scanners, forms, buttons, or layouts
Technical problems belong with general support unless they are specifically preventing account or Pro access.
- Include the exact page URL and the steps that reproduce the problem.
- Mention your browser, device, operating system, and network where relevant.
- Add screenshots or a screen recording when possible.
05 Submissions & researchTools, contracts, wallets, transactions, and public Web3 evidence
Use the general support route or contact form for product submissions and public research signals.
- For tools, include the product name, official website, category, pricing, and core use case.
- For on-chain evidence, include the network, contract, wallet, explorer URL, or transaction hash.
- Describe why the submission is relevant and provide enough context for independent review.
06 Security noticeInformation you must never send
TokenToolHub will never ask you to disclose wallet credentials or authentication secrets.
- Never send a seed phrase, recovery phrase, private key, password, or one-time code.
- Never provide exchange login credentials or remote-access permissions.